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Terms & Conditions

It is Mutasir’s team purpose to bring you information that is connected to your individual requirements and, at the same time, secures your privacy.

What information do we collect?

When you participate in a contest or sweepstakes, order, answer a survey or communication such as e- mail register on the site, or to join another site feature when we gather information from you.

If you look at our site, we collect your IP address, browser, operating system and can collect request URL.

Order or REC, IP address, date and time, name, email address, mailing address, telephone number or other information, you can ask PayPal e - mail and PayPal shipping address, information collected from customers, however, will not be shared with any third parties will not be sold or you can visit the site collected personal information to our anonymously.th credit card is not included. All credit / debit card details and personal information stored on shared sold or rented to any third party will not be rented.

We rather buy a gift, so we also collect information about gift recipients. We collect information about gift recipients is not used for marketing purposes.

Like many web sites, we collect information about your visits and visitors to improve your experience and our website "cookies" we use. See " We 'cookies' do you use? " Section below for information about cookies and how to use them.

How do we use your information?

Mutasir.com may use the information collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you opt-in to receive e- mail newsletters, send you periodic e -mails. Now us promotional e - mail if you want to , " How do you remove the information you have provided to us or change your opt -out ? " See the following section. If you prefer e- mail newsletters - Not , you will not receive these e -mails . Such marketing programs and ' members only ' site features the contents of the registers to join other visitors to our mailing list and they will be given a choice whether you want to receive email communications from us.

Security measures to protect the security of your personal information to apply various . On the back of your personal information secure network and have special access rights to such systems, and a limited number of people that are required to protect confidential information is only accessible . If the order or to access personal information, we offer the use of a secure server. If you can supply all sensitive / credit information is Secure Socket Layer ( SSL) technology and then encrypted and transmitted through our databases to be accessed only as stated above .

How can you opt-out, remove or modify information you have provided to us?

To change e- mail subscriptions to us "My Account” section, please report it by changing the preferences . That you no longer wish to receive our newsletter bound production. If you already email production schedules you may receive any e- mail Do not forget, you can click on the unsubscribe link .

To delete all the information online account from our database, let our " site Account " section and shipping addresses session , remove the billing address and payment information. Please note that we may maintain information about individual sales transactions in order to service that transaction and for record keeping.

Payment Refund Policy

If you made payment through credit and changes your mind to buy the item in such case we will freeze your amount under your account and adjust it in your next order.

Cancellation Policy

As long as you have not left our warehouse delivery, you can cancel your order. Cancellations can be made to us by mail

Shipment has already left our warehouse, we will not be able to cancel the order . In case you receive a damaged or defective items via courier, please also report immediately to our Mutasir.com Customer Service team. This parcel should be reported on the same day it is received.

Replacement Policy

To give our customers complete support we facilitate them with replacement offer as you can replace the shipment 24 hours, just inform to the customer service team and tell them your reference number for the desired shipment replacement.