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Delivery Information

Delivery Charges

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Delivery Policy

Mutasir.com will take great care to ensure that you receive all purchased items in perfect condition and in timely manner with no faulty orders.

We deliver Sat-Thurs from 09:00AM and 05:00PM. All orders received by Mutasir.com between 09:00AM and 05:00PM everyday will be processed on the spot. Orders received after the cut-off time will be processed the next day. A confirmation e-mail will be sent at the e-mail address you provided when you registered as a member. In the same manner, an e-mail will also be sent if your order has been disapproved or discontinued for whatever reason (e.g. not within the deliverable area, etc.)

All orders will be delivered by Parzel Express. We will make every effort to deliver within the time-slot stated in your order, but the Company will not be liable for any possible loss caused by late delivery.

At Mutasir.com, we understand the importance of ‘On-Time’ delivery, so please notify us either by telephone or email if you do not receive your goods within a reasonable time.

All items on Mutasir.com are available for delivery within UAE.

Order Availability

Products in Mutasir.com are readily available for sale as long as they are on stock. Any buyer shall be notified through e-mail or by phone for orders which cannot be fulfilled for the time being.